Return Policy

Returns

If your item is not fitting properly, or you are unhappy with it orders can be returned within 14 days of your order. Please e-mail papillon@papilloneastern.com to request a return authorization.

Cancellation

Orders are usually shipped within the next business day. If you let us know within the next business day, your order can be cancelled. Please e-mail papillon@papilloneastern.com to request a cancellation.

Method of Refund

Returned/Cancelled orders will be refunded through the same form of payment that you made for the purchase. On average, it takes 1-3 days to process a return once we receive the item back in our warehouse.

Delivery Charge on Returning Goods

All delivery charges on Returns will be at the cost of the customer.

If you have any questions, please e-mail us at papillon@papilloneastern.com